Effective from: 01. 01. 2010
This page provides a simplified overview of our General Terms and Conditions (GTC). The full and binding version is available for download in PDF format.
These GTC define the rights and obligations between BOCO Pardubice machines, s.r.o. (the “Supplier”) and customers – entrepreneurs (the “Buyers”) when delivering goods and services. These terms do not apply to consumer relationships.
A contract is concluded upon confirmation of the Buyer’s order by the Supplier (in writing or by email) or by signing a contract. Offers are non-binding unless explicitly stated as binding.
The price is determined in the contract and excludes transport, insurance, customs duties, or other fees unless agreed otherwise. Standard payment terms: 50% advance upon contract signing, 40% before dispatch, and 10% upon delivery.
The place of performance is usually the Supplier’s site (INCOTERMS 2010 EXW). The Buyer is obliged to accept the goods/product even with minor defects that do not prevent use.
The Supplier provides a 12-month warranty from the date of delivery. The warranty does not cover normal wear and tear, misuse, or unauthorized interference. Claims must be substantiated and not submitted without cause.
The GTC define contractual penalties for breach of obligations. Withdrawal from the contract is possible only in cases specified by law or in these GTC.
The legal relationships are governed by the laws of the Czech Republic. The competent court is the District Court in Pardubice / the Regional Court in Hradec Králové. The Supplier reserves the right to unilaterally amend the GTC.